The Great Western Surgery - The doctors, nurses and other staff at our practice

Doctors

Dr Siu Fai Fan BSc MBChB Dip Occ Health (m)

Dr Ahmed AL-Obaidi (m)

Dr Wajeeha Aslam (f)

Nurses

Mrs Elizabeth Mead RGN BA HONS (f)
Elizabeth Mead is one of two Practice Nurses at the Great Western, having joined in 2002. Along with the management of Chronic Diseases, Elizabeth provides for Childhood Immunisations, Cervical Cytology, General Dressings to wounds and ulcers, as well as Travel Health advice, Phlebotomy, and is specifically responsible for the Asthmatics patients registered at the practice.

Miss Nicky Goodman (f)
Nicky Goodman is the second of our Practice Nurses, having joined the Practice in 2005. Nicky provides for our patients needs in a number of areas, ranging from Childhood Immunisations, Ear Care, Wound Care, General Dressings, as well as Phelebotomy, Travel Health and management of Chronic Diseases

Healthcare Assistants

Ms Tracy Moreland
Tracy Moreland is the Practice Health Care Assistant and Phlebotomist, having trained locally at the Great Western Surgery, she is on of a growing number of Practice Phelebototomists, who began life in surgery as a receptionist. Tracy has recently developed further from our reception team, to take on the role of our Health Care Assistsant, responisble for New Patient Checks, wound dressings, blood pressure monitoring, assisting with Minor Surgery. Tracy will in the future provide smoking cessation programmes, as well as assist with Vaccinations and Immunisations

Tracy provides a Tuesday morning clinic from 9am for Phelebotomy

Practice Management

Mrs Joanne Osborn (f)
Joanne is the Manager of the Practice, and has overall responsibility for Premises Management, Information Technology, Finance, Health and Safety, Patient Services, Staff Management, and Contractual Arrangments with our Partners Swindon Primary Care Trust.

Mrs Yvonne Watts
Yvonne Watts is the Practice Deputy Manager, providing supervision of reception, as well as ensuring updated appointments are available on the Practice Clinical System. Yvonne has been with the Practice for a number of years, and is a valuable and well respected member of our team

Administration

The ancillary staff of Great Western Surgery consists of the Practice Manager and Deputy, two Practice Nurses, Health Care Assistant, In house Phlebotomist and support from experienced receptionists.

All staff apart from the manager are part-time. Also based within the surgery is our Health Visitor. The District Nurses are based at another location but visit the surgery on a daily basis. Other attached staff include Community Psychiatric Nurses, Midwife, Counsellor and Physiotherapist.

Most of our ancillary staff have been with us for at least five years or longer. They are very experienced, competent and loyal employees. We pride ourselves on having excellent working relationships with all our permanent and attached staff. As previously mentioned, we positively encourage discussion and suggestions from everyone involved in the Primary Health Care Team on most matters affecting the Practice and believe that the approachability of the Partners plays an active part in achieving good results from this.

Mrs Lindy Murrell (f)
Lindy Murrell, provides a dual role for the Practice, by being a receptionist, as well as providing secretarial services for the partners. Lindy is responsible for a wide range of occupational health contracts that the practice have accquired, as well as traditional secretarial services for our patients, such as referrals, letters, and other administration. Lindy has been at the Great Western for close on 2 decades.

Lindy also is the main contact when providing private work for people or clients requiring private medical work

Mrs Jackie Woods (f)

Reception

Mrs Pauline McGrogan (f)
Pauline McGrogan has been with the Practice since 1999, and is approaching 10 years with the Practice. Pauline is another experienced member of our team, providing assistance to patients and Doctors. All of our receptionists are involved in Chronic Disease Management, with Pauline specifically involved in the management of the Asthamatic patients in our Practice.

Mrs Liz Donachie (f)
Liz Donachie is one of our experienced reception team members, who along with providing assistance to Doctors and Patients has the really important role of ensuring our Chronic Disease Management Clinics are booked, by ensuring our patients are recalled on a regular basis. Liz is also resposnible for ensuring medical records and information are kept up to date, by scanning documents into the patients clinical computer records. Add to that ensuring Pathology Results are viewed, answering the phones, and looking after patient prescriptions, Liz is a great example of just what the Practice Receptionist is today.

Mrs Iris Buckingham (f)
Iris Buckingham joined the Practice in 2006, as a receptionist, having worked in General Practice locally in Swindon before. Iris assists the GP's and patients, and provides an extensive role in prescriptions, both reviewing, and checking prescription requests, as well as issuing prescriptions.

Mrs Terri Lawton (f)

Mrs Lin Davies (f)

Community Midwives

Miss Rebecca Jenner (f)

Health Visitors

Mrs Mary Heggs (f)

Counsellors

Miss Tia Rachael (f)

Mr Simon Hornby (m)

Noticeboard

Dr Aslam
Dr Aslam is currently on maternity leave. Dr Kanan and Dr Lloyd are providing Locum cover.
Patient Participation Group
"Survey Report" now available to view.
New members always welcome - please ask at Reception.

Further Information

PATIENT REPRESENTATIVE GROUP

Survey Results

Survey Report