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Dr Ahmed Al-Obaidi leaving

Dr Al-Obaidi will be leaving the practice at the end of March. We wish Dr Al-Obaidi all all the very best for the future and thank him for all his hard work. We are currently trying to recruit a new Dr.

Patient access to their GP record

Through SystmOne Online patients can make a request to be able to view their detailed patient record in coded form.

NHS England - List Maintenance Project 2015

Registration letters from NHS England – please respond if you get one.

The NHS is carrying out work in Bath, Gloucestershire, Swindon and Wiltshire to make sure the patient details on GP lists are accurate. Letters are being sent to some patients, but not all.

If you do receive a letter, please either confirm your details or submit any changes.

Electronic Prescription Service

This service gives you the option to 'nominate' the place you choose to get your medication from so that they can receive your prescriptions electronically. This could save you a trip to the surgery just to collect a prescription form - particularly if you have regular prescriptions.

Online booking appointments and requesting repeat prescriptions

It is now possible to book and cancel appointments and request repeat prescriptions online. Please collect a form from Reception to register. You will be asked for proof of identity.

Out of Hours

On weekdays between 6.30pm and 8.00am, and on weekends and bank holidays, access to Out of Hours services is now via NHS111 - please dial 111. After assessment of your symptoms you may be invited to attend the Out of Hours Centre which is at The Great Western Hospital site and is operated by SEQOL. 

Friends and Family Test

 We would like to hear about patients experience of our service:

 The 3 letter code for Great Western Surgery is gws


Although we run an appointments system, some appointments do overrun and delays do sometimes occur. We appreciate that this may cause inconvenience at times. Please be patient; you may require the extra time one day.

 Children's Urgent Clinic

The Children’s Clinic is for people aged from 3 months to 18 years old, who are unwell and can’t get an urgent GP appointment. The clinic is open from 8am to 8pm, Monday to Friday, please telephone for an appointment on the day. Call 01793 646466 


Mrs Elizabeth Mead (f)Mrs Elizabeth Mead (f)

Elizabeth Mead is one of two Practice Nurses at the Great Western, having joined in 2002. Along with the management of Chronic Diseases, Elizabeth provides for Childhood Immunisations, Cervical Cytology, General Dressings to wounds and ulcers, as well as Travel Health advice, Phlebotomy, and is specifically responsible for the Asthmatics patients registered at the practice.

Elizabeth works Monday and Wednesday.

Miss Nicky Goodman (f)Miss Nicky Goodman (f)

Nicky Goodman is the second of our Practice Nurses, having joined the Practice in 2005. Nicky provides for our patients needs in a number of areas, ranging from Childhood Immunisations, Ear Care, Wound Care, General Dressings, as well as Phelebotomy, Travel Health and management of Chronic Diseases.

Nicky works Tuesday Thursday and Friday.

Healthcare Assistants

Ms Tracy MorelandMs Tracy Moreland

Tracy Moreland is the Practice Health Care Assistant and Phlebotomist, having trained locally at the Great Western Surgery, she is on of a growing number of Practice Phelebototomists, who began life in surgery as a receptionist. Tracy has recently developed further from our reception team, to take on the role of our Health Care Assistsant, responisble for New Patient Checks, wound dressings, blood pressure monitoring, assisting with Minor Surgery. Tracy will in the future provide smoking cessation programmes, as well as assist with Vaccinations and Immunisations Tracy provides a Tuesday morning clinic from 9am for Phelebotomy.

Tracy works Monday Tuesday Thursday and Friday.

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