Mr Andrew McMenemy Andrew is the Manager of the Practice, having moved to Swindon in 2007. Andrew has over 10 years of management experience in Primary Care, beginning with a small Practice in his 'home' town of Grimsby.
Andrew has overall responsibility for Premises Management, Information Technology, Finance, Health and Safety, Patient Services, Staff Management, and Contractual Arrangments with our Partners Swindon Primary Care Trust. |
Mrs Yvonne Watts Yvonne Watts is the Practice Deputy Manager, providing supervision of reception, as well as ensuring updated appointments are available on the Practice Clinical System. Yvonne has been with the Practice for a number of years, and is a valuable and well respected member of our team |
The ancillary staff of Great Western Surgery consists of the Practice Manager and Deputy, two Practice Nurses, Health Care Assistant, In house Phlebotomist and support from experienced receptionists.
All staff apart from the manager are part-time. Also based within the surgery is our Health Visitor. The District Nurses are based at another location but visit the surgery on a daily basis. Other attached staff include Community Psychiatric Nurses, Midwife, Counsellor and Physiotherapist.
Most of our ancillary staff have been with us for at least five years or longer. They are very experienced, competent and loyal employees. We pride ourselves on having excellent working relationships with all our permanent and attached staff. As previously mentioned, we positively encourage discussion and suggestions from everyone involved in the Primary Health Care Team on most matters affecting the Practice and believe that the approachability of the Partners plays an active part in achieving good results from this. |
Mrs Lindy Murrell (f) Lindy Murrell, provides a dual role for the Practice, by being a receptionist, as well as providing secretarial services for the partners. Lindy is responsible for a wide range of occupational health contracts that the practice have accquired, as well as traditional secretarial services for our patients, such as referrals, letters, and other administration. Lindy has been at the Great Western for close on 2 decades.
Lindy also is the main contact when providing private work for people or clients requiring private medical work |
Mrs Pauline McGrogan (f) Pauline McGrogan has been with the Practice since 1999, and is approaching 10 years with the Practice. Pauline is another experienced member of our team, providing assistance to patients and Doctors. All of our receptionists are involved in Chronic Disease Management, with Pauline specifically involved in the management of the Asthamatic patients in our Practice. |
Mrs Liz Donachie (f) Liz Donachie is one of our experienced reception team members, who along with providing assistance to Doctors and Patients has the really important role of ensuring our Chronic Disease Management Clinics are booked, by ensuring our patients are recalled on a regular basis. Liz is also resposnible for ensuring medical records and information are kept up to date, by scanning documents into the patients clinical computer records. Add to that ensuring Pathology Results are viewed, answering the phones, and looking after patient prescriptions, Liz is a great example of just what the Practice Receptionist is today. |
Mrs Iris Buckingham (f) Iris Buckingham joined the Practice in 2006, as a receptionist, having worked in General Practice locally in Swindon before. Iris assists the GP's and patients, and provides an extensive role in prescriptions, both reviewing, and checking prescription requests, as well as issuing prescriptions. |