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Noticeboard

News on Dr’s

Dr Al-Obaidi has left the practice.

Dr Weir is on Maternity leave.

We are having difficulties recruiting new Dr’s.

Please bear with us during this difficult time.

Urgent care

You can no longer book an urgent appointment on the day at 8am.

Instead the Receptionist will take your details and the Dr will telephone you.

The Dr will then offer you an appointment if they think you need to be seen in person.

You may be offered an appointment at SUCCESS (Swindon Urgent Care Collaborative Emergencies Surgery Scheme).

SUCCESS is based at Moredon and Hermitage.

Children’s Clinics

Children aged 13 weeks to 18 years of age, can be seen at SEQOL’s Children’s Clinics, sited at the Moredon Medical Centre and at Carfax Health Enterprise.

Open from 8am to 8pm seven days a week by appointment.

Telephone 01793 646466 to book an appointment.

Children can also be seen at the Urgent Care Centre at GWH 24 hours a day.

Patient access to their GP record

Through SystmOne Online patients can make a request to be able to view their detailed patient record in coded form.

NHS England - List Maintenance Project 2015

Registration letters from NHS England – please respond if you get one.

The NHS is carrying out work in Bath, Gloucestershire, Swindon and Wiltshire to make sure the patient details on GP lists are accurate. Letters are being sent to some patients, but not all.

If you do receive a letter, please either confirm your details or submit any changes.

Electronic Prescription Service

This service gives you the option to 'nominate' the place you choose to get your medication from so that they can receive your prescriptions electronically. This could save you a trip to the surgery just to collect a prescription form - particularly if you have regular prescriptions.

Online booking appointments and requesting repeat prescriptions

It is now possible to book and cancel appointments and request repeat prescriptions online. Please collect a form from Reception to register. You will be asked for proof of identity.

Out of Hours

On weekdays between 6.30pm and 8.00am, and on weekends and bank holidays, access to Out of Hours services is now via NHS111 - please dial 111. After assessment of your symptoms you may be invited to attend the Out of Hours Centre which is at The Great Western Hospital site and is operated by SEQOL. 

Friends and Family Test

 We would like to hear about patients experience of our service:

 www.swindonfriendsandfamilytest.co.uk

 The 3 letter code for Great Western Surgery is gws

Appointments

Although we run an appointments system, some appointments do overrun and delays do sometimes occur. We appreciate that this may cause inconvenience at times. Please be patient; you may require the extra time one day.

Patient Participation Group

Patient Participation is all about patients working with the practice to:

•  contribute to the continuous improvement of services;

•  foster improved communication between the practice and its patients;

•  help patients to take more responsibility for their health; and

•  provide practical support and help to implement change.

Please see "Survey Report" for details of this years action plan.

 

 
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