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Patients can telephone between 8am and 6.30pm to book an appointment. Appointments can be booked up to 3 weeks ahead.

When telephoning the surgery you will be offered the next available routine appointment. If you feel your problem is more urgent and need to be seen before the offered appointment then, where possible, you will be either be offered an appointment that day or a telephone appointment with a Dr.

Same day appointment requests are for those patients whose medical problem must be dealt with on the same day and cannot wait until the next routine appointment. When booking same day appointments the Doctors have asked the Receptionists to take a brief summaryof the problem so the Doctors can prioritise emergency medical problems.

You can help us to help you by:

  • Trying to consider if the problem you have had has been a longstanding one which is suitable to be booked ahead.
  • Ensuring that if you cannot attend an appointment, or no longer require it, that you cancel it as far in advance as possible.

Children

In addition to appointments at the surgery there is a Children's Urgent Clinic based at Carfax Street which is by appointment only Monday to Friday 5pm to 8pm. Appointments can be booked after 4pm by telephoning 646466.

Great Western Surgery  - updated 19th March 2014

Noticeboard

New Dr

We would like to warmly welcome Dr Heather Weir to the practice. Dr Weir will be working Monday Tuesday and Friday.

Online booking

It is now possible to book and cancel appointments online. Please collect a form from Reception to register. You will be asked for proof of identity.

Out of Hours

On weekdays between 6.30pm and 8.00am, and on weekends and bank holidays, access to Out of Hours services is now via NHS111 - please dial 111. After assessment of your symptoms you may be invited to attend the Out of Hours Centre which is at The Great Western Hospital site and is operated by SEQOL. 

Dr Aslam

Dr Aslam will be leaving the practice on Tuesday 3rd June 2014. We wish Dr Aslam all the best for the future.

Appointments

There are two type of appointments - routine and urgent same day. When requesting urgent same day appointments you may be offered a telephone call from the Dr in the first instance.  Telephone lines are open 8am to 6.30pm to book an appointment 421311

Children's Urgent Clinic

In addition to appointments at the surgery there is a Children's Urgent Clinic based at Carfax Street which is by appointment only Monday to Friday 5pm to 8pm. Appointments can be booked after 4pm by telephoning 646466.

Dr Fan - Part time

Dr Fan will now be working part-time - Wednesdays Thursdays Fridays.

New GP Partner

Dr Angela Fan has now joined the practice and will be working on Mondays and Tuesdays. We warmly welcome Dr Fan to the team.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website