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FLU Information

Please make an appointment if you are eligible for the Flu vaccine:

- aged 65 or over

- diabetic

- pregnant

- carer

- long term condition e.g asthma, COPD, chronic heart disease, chronic kidney disease, immunosuppressed


News on Dr’s

We are having difficulties recruiting new Dr’s.

Please bear with us during this difficult time.


Urgent care

You can no longer book an urgent appointment on the day at 8am.

Instead the Receptionist will take your details and the Dr will telephone you.

The Dr will then offer you an appointment if they think you need to be seen in person.

You may be offered an appointment at SUCCESS (Swindon Urgent Care Collaborative Emergencies Surgery Scheme).

SUCCESS is based at Moredon and Hermitage.


Children’s Clinics

Children aged 13 weeks to 18 years of age, can be seen at SEQOL’s Children’s Clinics, sited at the Moredon Medical Centre and at Carfax Health Enterprise.

Open from 8am to 8pm seven days a week by appointment.

Telephone 01793 646466 to book an appointment.

Children can also be seen at the Urgent Care Centre at GWH 24 hours a day.


Patient access to their GP record

Through SystmOne Online patients can make a request to be able to view their detailed patient record in coded form.

NHS England - List Maintenance Project 2015

Registration letters from NHS England – please respond if you get one.

The NHS is carrying out work in Bath, Gloucestershire, Swindon and Wiltshire to make sure the patient details on GP lists are accurate. Letters are being sent to some patients, but not all.

If you do receive a letter, please either confirm your details or submit any changes.

Electronic Prescription Service

This service gives you the option to 'nominate' the place you choose to get your medication from so that they can receive your prescriptions electronically. This could save you a trip to the surgery just to collect a prescription form - particularly if you have regular prescriptions.

Online booking appointments and requesting repeat prescriptions

It is now possible to book and cancel appointments and request repeat prescriptions online. Please collect a form from Reception to register. You will be asked for proof of identity.

Out of Hours

On weekdays between 6.30pm and 8.00am, and on weekends and bank holidays, access to Out of Hours services is now via NHS111 - please dial 111. After assessment of your symptoms you may be invited to attend the Out of Hours Centre which is at The Great Western Hospital site and is operated by SEQOL. 

Friends and Family Test

 We would like to hear about patients experience of our service:

 The 3 letter code for Great Western Surgery is gws


Although we run an appointments system, some appointments do overrun and delays do sometimes occur. We appreciate that this may cause inconvenience at times. Please be patient; you may require the extra time one day.

Useful Contacts


Great Western Hospital 01793 604020
Ridgeway Hospital 01793 814848
Sandalwood Court 01793 836800
GU-Clinic at GWH 01793 604038
Prospect Hospice 01793 611223
Bristol Infirmary 01179 265001
Churchill Hospital, Oxford 01865 741841
John Radcliffe Hospital, Oxford 01865 741166
Nuffield Orthopaedic Hosp., Oxford 01865 741155
Radcliffe Infirmary, Oxford 01865 311188


Age Concern 01793 692166
British Pregnancy Advisory Service 0845 7304030
CRUSE Bereavement Counselling 01793 619933
Help is at Hand (general support and information
for deaths and bereavement)
08701 555455
Citizen Advice Bureau 01793 528303
Connections Youth Counselling 01793 612969
Connections Youth Helpline 01793 695255
NHS Direct 0845   4647
Relate (Relationship Guidance) 01793 527664
Social Services 01793 463000
Swindon Counselling Service 01793 514550
Carfax Medical Centre (Previosly known as Walk In Cemtre 01793 541655


Ashington Way 01793 616840
Boots Brunel Plaza 01793 536347
Boots Wood St. 01793 522941
Cooper 01793 872033
Dorcan 01793 692073
Facechoice 01793 870226
Hawthorne 01793 522430
Health Centre  Carfax St. 01793 616280
Kingswood 01793 527757
OK Pharmacy 01793 520262
Lloyds  Cavendish Square 01793 521379
Lloyds  Victoria Rd. 01793 528388
Lloyds  Abbey Meads 01793 704165
Lloyds  Clive Parade 01793 722097
Lloyds  Ermin St. 01793 822181
Lloyds  Covingham Square 01793 529911
Lloyds  Moredon Rd. 01793 535417
Lloyds  Shaw Village Centre 01793 886076
Park Lane 01793 522708
Pharmacy Plus 01793 495499
Safeway  Thames Ave. 01793 705322
Train 01793 642214
Health Centre  Carfax St. 01793 616280
Penhill 01793 723534
Tesco  Ocotal Way 01793 587442
FOCUS Self Help Group
The Princess Royal Trust
Swindon Carers Centre
25 Morley Street
Isolated by illnesses, problems
or experiences?
01793 531133

Self Help Support Groups (Most of them compiled by FOCUS - see above)

Age Concern general advice 01793 692166
Al-Anon Family Groups for families of alcoholics 020 74030888
Alcoholics Anonymous group support 01793 644026
Arthritis support and meetings 01793 741040
Ashdown Family Group parenting skills 01793 846164
Assoc. for Post-Natal Illness telephone information 01793 813493
Assoc. for Shared Parenting maintaining contact 01793 851544
Autism and Asperger support and information 01793 770079
Blind Association resources, socials 01793 523374
Breakthrough Breast Cancer support and awareness 01793 538475
Breast Feeding La Leche books and leaflets 01367 252934
Cancer and Carers support and meetings 01793 432042
Candida, Allergy, Chronic Fatigue help-line 01793 813493
Children's Cancer & Leukemia support and assistance 01793 791470
Carers Support North Wiltshire advice and information 01249 444110
Coeliac Disease information and meetings 01793 529497
Cystic Fibrosis Research Trust information and meetings 01793 641386
Deaf Children's Society meetings, support 01793 821905
Depression Alliance meetings and support 01793 531133
Diabetes advice and meetings 01793 813661
Diabetes insulin dependent children 01793 764124
Dyslexia Association support for families 01793 813439
East Wilt wheelchair users advice and meetings 01793 533777
Eczema general support 01793 728671
Epilepsy support 01793 820313
Friday Group survivors of sexual abuse 01793 511064
Gamblers Anonymous meetings 01793 618072
Gynae C help for women with cancer 01793 338885
Hard of Hearing meetings and support 01793 635010
Headway head injuries 01793 436908
Huntington's Disease support 01793 873268
Hysterectomy help-line 01793 635643
Infant Death national help line 020 72332090
Kidney Patients Association support and information 01793 527727
Limbless Association information, socials 01793 346388
M.E. (Chronic Fatigue) encouragement and support 01793 531133
Motor Neurone advice and help 01793 873963
Multiple Sclerosis information and support 01793 851427
Multiple Sclerosis Centre diet, care advice 01793 481700
Muscular Dystrophy help-line 01793 845846
Narcotics Anonymous support for ex-users 01179 240084
Nat. Assc. for Colitis abd Crohn's support, newsletters 01793 612640
Nat. Assoc. for Gifted Children national support 08707 703217
National Asthma information and support 01793 824249
National Childbirth Trust meetings and information 01793 511159
National Schizophrenia assistance and fellowship 01793 522530
Ostomy Association for all ostomists 01793 532776
Parkinson's Disease support and information 01793 728939
People First for adults with learning diffic. 01793 465650
Pituitary Foundation support and information 01793 853641
Spear support for self harmers 01793 520111
Special Needs support, meetings 01793 488308
Social Stroke Club holidays, trips etc. 01793 532302
Stroke Association dysphasia support 01249 44425
Stroke Support socials, outings 01793 348464
Survivors for sexually abused men 01793 878316
Tracheo-Oesophageal Fistulas information and support 01285 650992
Urostomy Association information and advice 01793 727413
Young Stroke Club meetings, social, support 01793 872844

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