News:

New website
We have a new website! You can now send us your repeat prescription requests online, change your personal details, send us some feedback and much more!!!!

Out of Hours
Out of hours cover is provided by the Swindon PCT therefore they are on call from 6.30pm until 8am the following day which includes weekends and Bank Holidays.

Appointments
Great Western Surgery has fully adopted the Advanced Access scheme and this has proved extremely popular with patients, partners and staff alike

 

Dr Anna Keitley

Dr Keitley has left the Practice to pursue other career Interests, we thank Dr Keitley for her valuable contribution, and wish her every success for the future

 

Survey Results for 2008-2009

 

These results are now available to view in the Practice Information Section

 

Practice welcomes Dr Elaine Macdonald as our new Salaried GP.  After a few changes Dr Elaine Macdonald has now joined us with effect from 10th August 2009, we wish Elaine a long and happy stay here at Great Western Surgery

 

Complaints

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

Simply contact the Practice Manager and s/he will set all the necessary wheels in motion. Further written information is available on the complaints procedure from reception. We are continually striving to improve our service. Any helpful suggestions would be much appreciated and a suggestion box is located in the waiting area.