All computerised data is stored on a system that is password protected, with regular password changes.
All manual files are kept in a locked room.
Where information is printed off about a patient, this is shredded, after use.
Under the Data Protection Act 1998, individuals have the right to request access to their own medical records.
If your records have been updated in the last 40 days and you don’t require a copy, you can access your records free of charge.
If your records haven’t been updated in the last 40 days there is a £10 fee.
If you require a copy of your records there is a maximum charge of £50
· Ask at reception for an access form entitled ‘Application to Access Medical Records’
· Ensure that the form is fully completed, using a separate sheet of paper if necessary, and return it together with the £10 fee—if applicable (this is non-refundable).
· Where copy records are required an additional fee will be payable, which will not exceed £50 (including the £10 fee above)
Your request will be considered and you will be advised as soon as possible, and within 21 days.
Send the application to:
The Practice Manager
Great Western Surgery
There is no facility for immediate access.